Frequently Asked Questions about Owning a Lightspeed Restoration Franchise

Lightspeed Restoration gives you both restoration industry training and general franchise training. We host multiple-day regional franchise training seminars and online classes. At our Dallas Experience Center, we offer free water damage certification training, hands-on classes in fire damage restoration, and more.   

Xcelerate is our remarkable restoration-focused customer relationship management (CRM) system. This software makes it easier for you to perform quality reporting, tracking, and job management. We chose it specifically for the restoration business as a complete tool for both customer and project management. Xcelerate handles everything from proposals and payments to financial reports. 

The more potential customers hear your name, the more they may trust you with their business. Your Lightspeed Restoration National Advertising Fund (NAF) dollars are used for national campaigns that increase top-of-mind awareness for the brand. You’ll also get local marketing support including your own website, as well as support with email campaign ideas and social media. Learn more about your franchise investment.

You get both exceptional business support and franchise marketing support with us. We’re in this with you for the long haul. Our franchise training includes live tech calls, ongoing coaching sessions, online operations training, and other business classes. You’ll also get hands-on training at our Experience Center in Dallas.

You are never alone. Our trainers and restoration experts are always eager to help you figure things out when you need them. You’re also part of a network of experienced restoration business owners you can call on. Plus, your franchise management team has the expertise, knowledge, and experience to help you navigate your way through whatever the restoration business throws your way.